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Refund Policy for Employers and Employment Agents


Learn4Good Networks (referred to here as "JobStarUSA.com" and "JobStarUSA") must receive all requests for refunds, replacements and adjustments to jobs@JobStarUSA.com within 7 calendar days of the purchase date. If the refund request is received within 7 days of the purchase date and the customer has not used his/her JobStarUSA account to access the JobStarUSA Jobsite in this period, or hasn’t used services purchased in this period, the customer will be granted a full refund. No refunds are made on purchases of less than or equal to 100 USD or 85 EUR.

All sales on JobStarUSA.com for Job Posting and CV/Resume Database Search options are final after a job is posted or the resume database is searched. There are no refunds after such actions by the customer. Job postings and CV/resume database searches are not products that can be returned.

Refunds, replacements and adjustments will be considered if received within 7 calendar days of the purchase date and will also be considered for technical problems on JobStarUSA servers resulting in the customer not being able to view the JobStarUSA Jobsite. JobStarUSA must receive notification of the problem and be given the opportunity to fix the problem within 7 calendar days, before a refund, replacement or adjustment will be considered.

After 7 calendar days of the date of purchase, refunds, replacements and adjustments may be considered at the sole discretion of JobStarUSA staff members, only if the customer's account hasn't been used since purchase was made.

In the event that the JobStarUSA removes a job posting from the JobStarUSA Jobsite, which it believes to be either fraudulent or libelous, (but is not limited to this instance) JobStarUSA reserves the right to refuse a refund.

In order to better understand how to properly use the customer account and to minimize customer error, JobStarUSA highly recommends that before a purchase, the customer:
- views the jobs and CV/resume database available publicly,
- again reads carefully all emails sent to the customer by JobStarUSA staff members,
- again reads the jobsite terms and conditions,
- again reads the recommendations provided on the Employer Registration Form
- reads the Employer FAQs page.
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